Category

Success

Underwood Executive takes out 9 medals & named Australia’s Executive Recruiter of The Year 2020

By | Leadership, Performance, Recruitment, Results, Success

At Underwood Executive we are delighted to announce that we have been named Executive Recruiter of the Year 2020 by HRD Magazine for the third year in a row. We have won a total of nine medals in Australia’s Top Recruiter Awards in the following categories:

  • Executive Recruitment – Gold Medal
  • Professional Services– Gold Medal
  • Banking & Financial Services – Gold medal
  • Sales & Marketing – Gold medal
  • Overall Recruiter of the Year – Silver medal
  • Healthcare – Silver medal
  • Human Resources – Silver medal
  • Construction & Engineering – Bronze medal
  • IT, Technology & Digital – Bronze medal

We are very proud to be acknowledged in these national awards. Most importantly, these awards are recognised by our clients and represent the service they receive, the results we generate and the relationships we build. It’s a genuine recognition of these peer relationships we invest in and value in our consulting practice that mirror our own ethos around culture, leadership and high performance. Awards like these are so important to our team, as they give us an opportunity to reflect and celebrate our point of difference and appreciate the impact we are having on businesses, people and their careers.

Now in our ninth year of business, Underwood Executive is consistently dedicated to the executive search market and winning gold in this category is an absolute thrill and a very proud moment for us. In the past 12 months, we have been accredited with the AESC (Association of Executive Search Consultants), which is an exclusive global industry profession that sets the highest quality standards in executive search and leadership consulting worldwide.

As the only recruitment firm in Adelaide with this membership, it further reinforces our commitment to providing the highest quality standards in executive search and recruitment. The executive search market demands that we become a trusted advisor to our client’s business and we work hard to find them the highest performing talent in the market – talent that they couldn’t otherwise access. We acknowledge the responsibility we have in representing our client’s businesses and how we contribute to their overall success by finding them their most important assets – their people. We are absolutely committed to the fundamental principles of search and are consistently advising our clients on the benefits of this approach – these awards reinforce that our client’s value this approach and the return on investment.

Founder & Managing Director Nicole Underwood says “With dedication, discipline and consistency. The team at UE are united, with team goals, aligned values and a high care factor about what they deliver. We are very clear about who we will and won’t do business with – there has to be an alignment in terms of people, culture and leadership. We choose to work with organisations who are dedicated to getting this formula right. When you know what you stand for, it makes it much easier to say no. From day one, I have held an unwavering dedication to building this business with that mindset; with the discipline to consistently have a ‘high touch’ relationship service with C-suite level decision makers.”

Underwood Executive is an exclusive executive search and talent management consultancy based in Adelaide specialising in sourcing C-suite, leadership and hard to fill positions. Please contact us here.

 

7 lessons for work-life blend

By | Success, Work Life Balance

worklifeblendLast month I spoke to an executive networking group about work/life balance. I initially felt some resistance towards the topic.

My thoughts went … really? Are we still talking about this? Are people still wanting to figure this out? Yes. Yes they are. It’s nearly always on the agenda with my executive coaching clients who balance the tightrope of working hard and achieving their definitions of success, whilst managing their own time and personal relationships to ensure ‘balance’.

As I reflected on my own journey over the past 15 yeas, I see that the way I manage time and achieve balance has certainly changed as life and priorities change.

In my early 20’s it was all about building a career, driving and working as hard as I could to achieve work success and results. In my late 20’s it was about having a family, whilst managing an executive career and proving that I can have both and in my 30’s it is very much about building a business and lifestyle where I am doing what I enjoy, I like the people I work with and it doesn’t feel like ‘work’ – it is an all encompassing approach to work and life. In my view, they aren’t separate. The way of the world isn’t like that anymore with technology and accessibility and for me that’s okay; I embrace it and use it to my advantage to thrive. Everyone’s definition of balance is different and how we achieve it is also going to differ from one person to the next.

Along my journey I’ve learnt that to get to my place of harmony requires a combination of practical techniques, mindset and continual learning and reassessment.

 

  1. I’m Accessible – I don’t believe in black and white rules of turning my phone off or no work on the weekends or not checking emails on holidays. I love what I do; I’m engaged with my clients and love achieving results. So this means I can work anywhere, I can take a call at night or answer my emails when I can’t sleep and that’s okay. Being accessible gives me flexibility and balance at all times.
  1. Be present – when you commit to something – a coffee catch up, a networking event, a meeting, a phone call – whatever it is, being present is something I try really hard to do. I imagine I’m in a bubble and there is nothing else there – that there are no deadlines, no problems or worries. The only thing that matters in that moment is the person I am with and the commitment I have made to myself and them, to show up and be my best self. If you feel yourself struggling in this type of situation, then it is an opportunity to reassess what you are saying yes to and realising that saying no in some situations is going to be a better option to achieve your right blend.
  1. Outsource – for me to achieve a greater blend, I have learnt to outsource or invest in those things that someone can do better, faster or cheaper than me. From a marketing newsletter, to housework, to gardening, to helping with children, to debt collection! Whatever is taking your time, giving you a headache or where you are feeling angst – ask yourself “is there someone else better to do this for me?” Don’t feel guilt – life is too short for that – feel joy in doing something else.
  1. Organisation – it goes without saying I know, but without being organised, achieving successful work life blend is going to be difficult. A ‘to do’ list is my go to tool and it hasn’t let me down yet. Planning in advance, a diary that coordinates personal and business appointments, emailing myself reminders, leaving people voicemails that don’t require that they call me back, ringing my own voicemail while driving if I remember something are all little techniques I use to try and stay one step ahead.
  1. Evaluation & learning – like most things in life, if you want to get better at it, you need to reflect and reevaluate is this working? If not, why not? Change it, try something else, ask what others do, google it, read a book – don’t just accept the way things are. There is always a better way.
  1. Avoid W4W – I first leant about work for work’s sake (W4W) reading Tim Ferris book The 4 Hour Work Week. It is common for a lot of us (yes I’m guilty), to turn to email or social media as a habit – it’s just what you do when you don’t know what else to do with yourself. If you can recognise this pattern first and then fill it with another activity to get out of the cycle. Would you believe a lot of our coaching sessions with executives involve them re-discovering hobbies and what gives them joy. I can tell you their answer certainly isn’t Facebook! W4W is an easy trap that can cause you to lose sight of your dreams and where you feel pure joy and happiness.
  1. Self-Responsibility – it is completely up to you as an individual to take responsibility for your work/life blend. That is what it means to you, how you define this success and how you will actually achieve it. You can’t blame your partner, your boss or external factors like where you live, things are too expensive, you don’t earn enough etc. First decide on your definition, realise that it will be different to other people around you and their definition and that’s okay and then get into action. The quickest way to cause any result you want is take responsibility for it right now.

Life is busy. It can be hard at times. But this week I was reminded of Steve Job’s quote that the most important tool he used was to remember that he would be dead soon. This thought alone gave him perspective and helped him make the biggest choices in life. So yes we have demands and juggles, but it’s so crucial to enjoy, don’t take things so seriously and amongst the appointments, meetings, emails and expectations, be inspired and enjoy the present moment with those around you.

Can you give up worry, fill your glass & become an Optimist?

By | Results, Success

Last week I decided to complete a psychological personality profile.  It had been about 10 years and I had asked a leadership team to complete them for a workshop, so thought it was only fair that I participate too.

You know the drill, 190 questions that you must answer truthfully and there is not right or wrong answer, don’t sit on the fence and pick what you are likely to do in the majority of situations. Okay – got it. Then I came across questions like “I feel a bit nervous of wild animals even when they are in strong cages” and “I admire the beauty of a poem more than that of a well-made gun”. Hmmmmm okay, I’ll give it a go and hope for the best! The little voice in my head said ‘yeh right, as if this is going to be an accurate assessment!”

Well, it turned out that I have high extraversion, an independent streak, a strong inner belief, assertiveness, transparency, honesty and confidence. The org psychologist said, “you’re a true optimist by nature”.  Am I? Glass half full? Yes, perhaps I am. I haven’t ever described myself that way. It got me thinking….how did this happen? When did I decide to see the best and not worry about the worst?

In my business career, one of the biggest moments was setting up a new business from scratch in October 2001 after September 11, the Ansett collapse and business confidence was extremely low.  I had people around me saying I was crazy to risk setting up a business in an already saturated market in such a climate. Honestly, I didn’t think about those external factors, they didn’t worry me, I was excited by the prospect of creating something great and I had an inner belief that it would be a success.

It’s this theme of ‘worry’ and ‘what if’; I see a lot of clients struggle with. The constant fear, the sleepless nights, worrying, the inability to take action because “ what if…” Then there’s the negative self-talk “of course this won’t work, it was a fluke, I won’t get that promotion and they’ll soon figure out I’m a fraud”. It goes on in the heads of some very senior and successful people.  It is this worry and perception of situations and what others think, that can cause a glass half empty approach to life. Being able to let go of this, change your thinking and work out that in the scheme of things – it really doesn’t matter what other’s think.

The moment I gave up worrying about what others might think and focused on what I thought and what I wanted to do – is the moment I become a true optimist.  Acting without the worry of what others think. A defining moment for me was creating a culture of flexibility in an industry renowned for long hours and high expectations.  I took on the attitude that said “I don’t care what other’s think”.  I knew it was what the business needed to attract and retain talented high performers long term.  For me to get to this point of feeling okay about flexibility I learnt what was holding me back.  I felt others would judge my work ethic. I had to let go of my belief that if I wasn’t working a traditional 60 + hour week, then I wasn’t demonstrating a strong work ethic. It took me a long time to be okay with that – but as an optimist, I knew it would deliver the right outcome. (My blog “winning respect – 10 ways to give up wanting to be liked” talks about strategies to let go of this worry as a leader).

Wikipedia describes optimism as an attitude that interprets situations as being best and extends to include that of hope. I am often heard saying in recruitment terms “hope is not a strategy”. If you are hoping that you are picking the right candidate or you are hoping that they will perform in the role, you have a real problem – as hope is not strategy. However, hope gives situations attraction, meaning and belief because sometimes no matter how great a strategy, you need positive belief in a situation. This optimism attracts, inspires and ultimately delivers success.

Try being an optimist – act without worry, believe the best outcome will surface and give things a go because as Henry Ford said, “whether you think you can or you can’t – you’re right”.

 

Beauty vs brains……does it have to be a competition?

By | Results, Success

The Adelaide Advertiser ran an article on Saturday titled “The Ugly Side of Being Beautiful”.  It revealed research stating that 47% of US Recruiters believe women can be penalised for ‘being too good looking’ and attractive women who attach a photo to their resume were less likely to secure an interview than their ‘plainer rivals’.  On the flip side, Chief Economist Darryl Gobbett said, “the aesthetically gifted will always reign supreme”. So is beauty a help or hindrance in getting ahead?

Just last week I spent a coaching session with a female recruiter who is both young and attractive – a combination that she perceives is proving a little tricky in securing more senior work.  The assumption is that she doesn’t know what she is talking about, doesn’t have as much as experience and couldn’t possibly do as good a job as the more ‘seasoned’ recruiters in the market.

A CEO (a man in his mid 60’s) told her that she would have a tough time ‘making it’ in the market. When she enquired why, he said being young and good looking would mean that a lot of people would automatically think she lacked substance! Really? Isn’t that a little old fashioned? Aren’t we past that day and age of outdated thinking? Perhaps not and truthfully people generally won’t admit to making these assumptions or give you the time to prove them otherwise.

I decided to play devils advocate.  How can you prove to me that you are capable of doing this type of recruitment I asked her? What confidence can you give me that you will do a good job and deliver results? After our 90-minute session, here is what we uncovered:

  1. Mind set & belief – you can’t buy into someone else’s incorrect perceptions of what you might or might not be capable of.  If you belief you can, then you can.  If you wavier, doubt or demonstrate insecurities, you will never convince a third party of your abilities.  Be clear on your knowledge, ability and results.
  2. Walk the talk – I had a consultant who worked for me many years ago who was beautiful, young and had a high-pitched voice.  She was convinced that clients didn’t take her seriously once they saw and heard her.  To combat this, she wanted her physical presentation to represent her ability (she was extremely capable and delivered top performance results).  Small things like tying her hair back, wearing glasses, dark coloured suits etc all helped her own confidence in walking the talk – portraying the image she felt was more representative of her abilities.  There is nothing wrong with a “fake it until you make it” approach which involves exuding confidence, remaining calm and delivering an educated response.
  3.  Tell them – having your elevator pitch ready is critical to answer “…and why should we use you?” What makes you different from the last Consultant? This pitch should describe your offering, differentiator, benefits and the results you deliver.  However, let’s face it, most Consultants’ say similar things, which is why you need to be able to communicate this with passion and conviction to then back it up with real examples.
  4. Show them – actions speak louder than words! Using visuals in a pitch is very convincing.  Get really specific – show an example of a campaign, search methods used, how many candidates you had, where you found the successful applicant, timeframes etc.  Any piece of data (think facts & figures) is going to help build your pitch and show the client you have done this before and the results speak for themselves.
  5. Risk-free – giving the client a “what have you got to lose” enticement is helpful in getting them over the line.  What can you offer that your competitors won’t? Is it a longer guarantee, testimonials from a similar campaign or client? Less financial commitment upfront or a timeframe deadline? Entice them to take a risk and give you the opportunity.

Regardless of industry, role or level of experience, we all have to prove our capabilities, demonstrate our experience and be able to articulate our offerings in a compelling and convincing way that brings long term opportunities and results – regardless of looks.

I don’t know about you, but with any service offering, I would much prefer to deal with someone who is enthusiastic, shows commitment, has the ability to do the job and will bend over backwards to deliver the results.  Of course, having beauty and a brain appears like the ultimate combination –but this is business, not speed dating!

Perhaps being genetically gifted gets you in the door, but brains may ultimately win you a place at the table?

 

Nicole is a Fellow of the RCSA and a current RCSA council member in South Australia. Nicole combines her recruitment, leadership and coaching expertise to work with other recruiters and organisations to achieve their own success through increased performance.  

South Australia – the market, the future & the opportunity

By | Change, Results, Success

I attended the AMCHAM luncheon last week featuring Raymond Spencer, the Chair of the Economic Development Board in South Australia. I was curious to hear his view and outlook as clients and candidates have consistently been telling me over the past few months – it’s tough.  In 24 hours I had a job offer recalled due to ‘cash flow’ and ‘revenue concerns’ and another candidate told me he had his interview cancelled due to the company deciding to “not proceed for now”.  Let me just mention – both of these examples are in the apparently ‘booming’ resources sector. It demonstrates the current feeling of caution by businesses in Adelaide and this mentality of “let’s wait and see”.

Raymond certainly wasn’t backward in coming forward and was quite open in his observations and thoughts of the Adelaide business community.  I found his opinions to be refreshingly honest. In short, some of his comments included:

  • SA businesses aren’t aggressive enough – it’s just not part of our DNA and in general we have a glass half empty approach – being too quick to see what’s wrong vs. what’s right
  • We are very very lucky, there is a real opportunity here in SA right now – we just don’t realise how good we have it
  • Not enough attention is paid to organisational culture and embedding the right values and behaviours that deliver successful outcomes
  • We don’t support risk with the possibility of failure here vs. the US where innovation and risk are supported and expected
  • “People are our most important asset” – everyone says this, but how do you transfer this to your bottom line? It must come back to your culture and be entrenched in everything you do

I certainly felt he illustrated the conservatism in the Adelaide business community that “newbies” to our city usually describe and perhaps our definite lean towards pessimism not optimism. What they really mean is that we generally don’t like change and there is a fear factor about doing something different, taking a risk, considering alternatives or developing new relationships.  Doing things the way we have always done them tends to be our auto pilot strategy.

The bigger picture here of course is what Raymond highlighted  – that we are potentially missing a much larger opportunity.  This could pass us all by if we don’t come together as a business community and support each other, consider new alternatives such as joint ventures to win bigger business and be open to change.

His over-riding theme and certainly based on his own business success, was clear and not linked to the economy, market conditions or political landscape – it was this: business success still comes back to people, culture and leadership. Without these key elements at your business core, the rest is pointless.

Let’s agree – Adelaide is a great place to do business. We have growth industries, we have talented people, we have the lifestyle and the cost of living, so we should all be open to new ideas and ways of doing things and embrace the opportunities before us by taking action with an attitude of positivity.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

How to get the X factor of presence

By | Confidence, Success

At the end of last term, it was my daughter’s turn to be the VIP for the week in her reception class.  This is a confidence building strategy which involves the girls being interviewed by the Principal at the front of the class being asked about her family, favorite things, hobbies etc. Parents are invited along, the session is completely documented and then a full wall display including photos and quotes from the VIP is put up in the classroom.  It is truly impressive.

There were two things that really stood out for me.  The first was the process, where everyone, (her teacher, classmates, Principal and us as parents) was asked to contribute by saying what they admire about Charlie.  It was amazing to hear the perceptive things girls at the age of five were contributing. Quite frankly, it floored me. I can only imagine what this does for their self-esteem and confidence. The second thing was what the Principal said about Charlie …… she has presence.  Of all the beautiful things she said, she mentioned ‘presence’ three or four times.  She said that every time she sees or interacts with her, she is struck by the mere presence that she commands in a room or situation.

It got me thinking about this intangible presence and how to get it.

I like to think of it as charisma, the x factor, that something you can’t quite put your finger on.  That feeling when someone who has presence walks into a room and you feel their energy. Put simply, it is that unknown factor or the unexplainable thing, which adds a certain value to that person where you are drawn to listen to what they have to say.

I believe having this presence goes a long way to making a successful Recruiter.  I have seen those who ‘have it’ and those who have had to develop it and the difference in their success can be significant.

When trying to define it with Consultants in the past we have discussed public speakers, sales people, celebrities and people in our own lives to help us get clear on what this presence is and how to develop it.  I think some people are just born with it – and maybe this is already Charlie (think of me when she’s about 15!) and others can develop it and fine-tune it to assist in business meetings, presentations and winning new work.  There is just something about it that makes us want to be around these people and hear what they have to offer.

After a brainstorming session with Consultants on presence and how to get it, a range of ideas came flooding forward and the five main themes included:

  1. Body language – stand tall, look confident, carry yourself in a way that attracts attention. One Consultant mentioned that image is still really important in making a great first impression.
  2. Communication – speak with conviction; be concise and sharp in delivery.  It is rare to be engaged by a waffler!
  3. Listening skills – ability to make everyone feel important and heard.  I’ll never forget my interaction with a particular speaker some years ago. After her talk I went to speak to her, and while I was talking to her, she kept looking right past me to see who was more important in the room that she could be talking to.
  4. Know what you want – be able to lead and control a conversation to stay on track and gain an outcome.  Being clear on your message and what you stand for.
  5. Demonstrate with stories and real examples – people with presence have the experience to back up the theory.  They can easily share a story or re-count examples to demonstrate their point, making it easy to connect with them.

People who have presence inspire, engage and more often than not, educate others in a way that stimulates our thinking and questions the status quo.  As a Recruiter, you need to stand out from the crowd just to be given an opportunity to deliver your presentation.  Presence can be a significant competitive advantage.

Who do you know that has presence and what advantage do you think this gives them?

 

The Fortunetellers wheel of fortune…..what does success mean to you?

By | Change, Results, Success

Last week I was flying to Brisbane to run a workshop with an up and coming HR Consultancy. To kick start the first session I opened with the topic of success and what it means to their business and the individuals within it.  Before getting into the nitty gritty of achieving top performance and putting action steps in place, I felt it was a pre-requisite to know what success means to those making the contribution.

I find through my coaching that success ultimately is very different for everyone and it can be quite a personal definition.  Mainstream success usually equates to financial wealth, asset generation, career climbing and social status. But is that your definition?  I like Christopher Morley’s “there is only one success – to be able to spend your life in your own way”.  That is, what you want it to be and what you’re striving for.

It has propelled me to reflect on my own journey as it has been 8 months since I decided to leave my executive role to start my own business (Quit while your ahead….10 tips for going out on top).  I know from the outside, it appeared like I had ‘everything’, but on the inside I wanted to contribute more in my own way and create something unique, that not only I could call my own, but live and breathe my offering that genuinely makes a difference to others.

Chris Savage’s blog post got me thinking last week (you can read it here) about success and living life authentically with no regrets.  He talks about ‘people on their deathbed living with no regrets’. I can honestly say I haven’t been that in touch my ‘spiritual’ side – always choosing to invest in my health, family, career and personal development as a priority.  However, I have to admit that a month before I actually made the decision to go it alone, I was at a corporate function – a fundraiser for the Julian Burton Burns Trust when I experienced something quite unusual.  There was a tarot card reader there and my team thought it would be fun to have our ‘futures told’.  I didn’t think twice – a bit of fun!

My cards read that I had an amazing opportunity, something that I had wanted to try for some time and that I should trust it.  This spinning wheel of opportunity was going to affect other areas of my life (family, finances etc) initially, but it would ultimately be successful.  Now, for you skeptics, yes this could have been referring to anything and been a “generic” reading, but does it matter? Sometimes we need a push and even if it comes from an unusual source, perhaps we should be more in tune with the messages the universe sends us! Of course I didn’t make my decision based on a fortuneteller, but it certainly gave me some added inspiration to propel me into action.

I realised I was in my comfort zone and it was a nice place to be (Are you green and growing or ripe and rotten?) but someone once said to me “sometimes being safe just means we live in the shadows of how great we can actually be”.  That being said, success to me means driving forward for my own purpose, living authentically with the intention of positively contributing to others.

It took some time, but I feel immense satisfaction that I took the plunge and like Chris Savage says, I have no regrets!  Sometimes we spend so much time focused on building the success of what others want or the image of what others think success is, that we forget about actually doing and achieving those the things that are important to us and actually make us happy.

Set your own agenda, define your own success and then enjoy the journey of making it happen!

Empty the cup…are there benefits of time-out?

By | Change, Strategy, Success

Empty the cupLast week I left my job after 10 years (see quit while your ahead…10 tips for going out on top) and since I announced the decision I have had lots of well wishes, feedback, new business offers and advice.  My head has been swimming to say the least.  Then one clever person said to me stop! You need to empty your cup.  My blank look obviously prompted him further…his philosophy is that good ideas, innovative thoughts and break through moments can only happen once you are clear and have emptied all your thoughts, emotions etc that are tied up with your current/last situation.  In my case, 10 years of “stuff” to un-learn and let go of.  Hmmm easier said than done!

So day 3 of my ‘time out’ – I’m struggling. I have cleaned out my office, re-organised files, had meetings with a web designer, accountant, photographer, business mentor, attended a committee meeting and updated my social media profiles. Did I mention a journalist rang, I’ve been invited to enough coffee meetings to last the next few months, I’ve given advice on an execs resume, signed my business registration docs and applied for a range of insurances? There is no time to empty my cup!

Or is there? If I do “nothing” for the next 2 – 3 weeks, what will happen? I’m sure I won’t evaporate or my networks will forget me? Worst case? I miss a few opportunities.  And that’s it. I can’t honestly think of anything worse.  On the flip side, what are the benefits? I take the opportunity to refresh and recharge.  I might be lucky enough to spark some new ideas, gain a different perspective or clarify my business plans.

So that being said, I am going to attempt to ‘empty the cup’. I have committed myself to a week away and I am looking forward to the opportunity to re-assess my goals and see what comes up for me. Wish me luck!

Have you ever taken time out to empty your cup? What benefits did you receive?

Belief Critical to Business Success

By | Results, Success

This week I had a new business owner track me down on Linkedin and ask if they could buy me a coffee to pick my brain about how I’ve “grown the business so successfully”. Apart from the fact that I’ve recently given up coffee (my adrenal glands are running over-time!) – I have agreed, because I know in my own experience learning from others can sometimes be the most inspiring way to take an idea or business to the next level.

This happened for me late 2001 when I was working at another recruitment firm where things were going really well from the outside.  I had a great team, a group of repeat-purchase clients and revenue targets were being overachieved.  However, on the inside, it was a different story.  We had a new CEO, who was less than inspiring and had zero recruitment experience, the culture was changing significantly, staff were being treated like second class citizens and I was becoming disengaged.

I was reading Richard Branson’s “Loosing my Virginity” autobiography at the time and I was inspired by his road to success and his theories about growing business. His beliefs included small is beautiful, look after staff first, clients second and shareholder interests last.  He stressed that your key asset is your people and you must give them every opportunity to work at their best.  As I looked around I could see that the opposite was happening in this national recruitment firm – it was very much about the share price, winning volume tenders, cutting costs and reaching the number one position in the market.

Coincidently, I was headhunted at the same time by well known Adelaide businessman, Mark Hender to join his consulting firm.  Although highly prestigious and reputable in the executive space, I was reluctant to move into a sole consulting role again since I was thriving in leading a team of people.  That is when he offered me the opportunity to set up a new business.  A very exciting proposition that I didn’t refuse.

There I was, all of 23 being offered the chance to develop something from inception, put in place everything I had learnt and make the people the focus instead of just the profits.

The recipe for success was clear.  I had something to believe in – a new business where people and quality were going to be the differentiator, I had someone who believed in me and was prepared to take the risk with me and finally I had the confidence and belief in myself to get it off the ground.

The results were generating revenues of $3 million in our first year of business and creating a new recruitment system where clients paid for part of our service upfront and where candidates were king – treated with honesty and respect and very much just as important as the paying client.

I celebrate my 10th year at Entrée Recruitment  this year and as I reflect on what I will say to this business owner over coffee next week – it is very clear that belief is a critical ingredient to business success. You need to believe in yourself, you need others who believe in you and finally you need a business idea that you believe in.